Qualifications and standards

Health and social care

Inner Resources staff are required to gain a Level 3 Diploma in Health and Social Care.

Counselling

Phillip, Director, is a Level 4 qualified Person-Centred Therapeutic Counsellor. Inner Resources can provide access to formal counselling sessions with Phillip, or sessions can be arranged directly through his Counselling Directory profile.

Safeguarding children and child protection

• Staff are trained to Level 1 Child Protection Awareness
• The Company Director is trained to Level 3 Child Protection Advanced
• Staff are familiar with and adhere to the Safeguarding Children Code of Conduct

Safeguarding vulnerable adults

• Staff undertake training in protecting vulnerable adults
• Staff are familiar with and adhere to the Vulnerable Adults Code of Conduct

Physical intervention

• Staff are trained in, and receive, an NFPS Ltd Level 2 qualification in the safe use of physical intervention when working with vulnerable people, including up-to-date legal and medical guidance
• Inner Resources can provide training to others and award an NFPS Ltd Level 2 qualification in the use of physical intervention, and in self-awareness, self-defence and risk management for lone workers

Health and safety at work

• Staff are required to take reasonable care for their own health and safety and that of others who may be affected by their acts or omissions at work
• First aid training (“Emergency Aid in the Workplace for Appointed Persons”) is provided for all staff and renewed every three years

Confidentiality

Staff understand their responsibility to comply with data protection legislation and our Code of Practice on Confidentiality and Data Protection.

Continuing professional development

All team members undergo regular support, supervision and CPD throughout the year to enhance their skills and knowledge.